Shipping policy
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. During peak seasons or high‑volume periods, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped.
Shipping Times
Shipping times vary depending on the destination and the product purchased. Estimated delivery windows are:
- United States: 7–15 business days
- International Orders: 10–20 business days
- Remote or rural areas: May require additional time
Please note that these are estimated timeframes and may be affected by customs delays, carrier issues, or unforeseen circumstances.
Tracking Information
Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear depending on the carrier.
If your tracking shows “in transit,” “delayed,” or “arriving late,” this is normal and outside our control, but we are always here to help if you need assistance.
Shipping Fees
Shipping fees are calculated at checkout based on your location and the items in your order. Any applicable taxes or duties are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you need to update your address, contact us immediately—changes cannot be guaranteed once the order has been processed.
Lost or Delayed Packages
If your package is lost or significantly delayed, contact us so we can assist you. We will work with the carrier to investigate the issue. Refunds or replacements for lost packages are handled on a case‑by‑case basis.
Item‑Specific Shipping Policies
Some products may have unique shipping times or requirements depending on the supplier or warehouse location. These item‑specific shipping details will always be listed on the product page.
Shipping terms for one item do not apply to other items, even if purchased in the same order.
Please review the shipping information on each product page carefully before placing your order.
Contact Us
If you have any questions about your order or need help with shipping, you can reach us anytime at mmaltoinvestment@gmail.com or through our store’s contact page.